RESPONSIBILITIES

• Schedule routine and special procedures.
• Prepare patients for and assist health care professionals with the procedures.
• Present portions of the pre- and post-procedure patient education sessions.
• Perform procedures including ear irrigation, dressing changes, immunization administration.
• Perform basic laboratory examinations, venipuncture, and 12-lead electrocardiogram including rhythm strips, pregnancy testing, and throat cultures.
• Monitor patient's condition following procedures.
• Observe and document in the medical record the patient's physical and emotional condition and vital signs.
• Recognize and report symptomalogy of common medical illnesses to physician or nurse.
• Schedule new and return appointments.
• Use computer system to check patients in and out of clinics.
• Answer incoming calls.
• Serve as clinic receptionist when assigned.
• Prepare medical record for clinic visit and document information to complete patient check-in process.
• Verify presence of medical records and x-rays prior to scheduled appointments.
• Request existing records and x-rays as necessary.
• Transport patients and lab specimens.
• Monitor patient flow in clinic to assure efficient clinic operations.
• Complete billing documents verifying the correctness of charges and that diagnoses have been obtained.
• Respond to patient billing questions referring as necessary to appropriate source.
• Order medical and clerical supplies.
• Stock examination rooms.
• Perform related medical assistant duties as required.
• Perform front desk reception duties, including appointment scheduling/ rescheduling, check-in/out, multi-line phone answering, etc.
• Possesses a strong work ethic, flexibility, eagerness to learn, and a team player mentality with the ability to contribute to a positive working relationship among all staff, providers and patients.