This individual will assist healthcare professionals in the delivery of high quality patient care.  This is a fast paced and high volume academic, research and patient care setting which requires a strong emphasis on accuracy, collaboration, teamwork, and problem solving abilities. Must possess availability to work any day during work week Monday through Friday.

MONITOR FLOW IN THE CLINIC

• Prepares paperwork and medical records for clinic visit according to clinic protocol.
• Reviews daily schedule to identify visits that may require special preparation, i.e. supplies, equipment, etc.
• Before each session, prints copies of individual provider schedules and delivers to providers according to clinic protocol.
• Completes and posts exam room and MA / provider assignments at the beginning of each clinic session.
• Opens and prepares exam rooms for patient care assuring that the rooms are clean and organized between patients.PATIENT CARE
• Accurately obtains and documents patient’s chief complaint, height, weight, pain assessment, fall assessment, review medications, review allergies and vital signs, etc. in the
  medical record per clinic protocol.
• Properly identifies patients prior to procedures, injections, or collection of specimens.
• Obtains information, presents questionnaires, etc., as required per clinic protocols.
• Implements clinic guidelines as appropriate for patient condition.
• Recognizes symptoms of urgent problems or unstable conditions and reports immediately to RN and / or provider.
• Alerts providers to arrival of scheduled patients as required by clinic guidelines.
• Performs procedures, administers tests, etc. as ordered by provider.   Notifies RN of orders that cannot be implemented by MAs.
• Informs provider of results of clinic-administered tests.
• Records all medications, immunizations, injections, or clinic administered tests performed by the MA on the appropriate form in the medical record.
• Participates in clinic specific procedures related to test follow-up and patient notification.
• Accurately documents patient care in the medical record (paper or electronic) according to clinic guidelines.MONITOR PATIENT FLOW
• Monitors patient flow throughout the clinic to assure efficient clinic operations.
• Anticipates arrival of scheduled patients and completes intake tasks promptly.
• Monitors room lights, flags or other signals for indications of necessary patient care.
• Assists other MAs as needed.PATIENT DISCHARGE
• Notifies RN staff and / or clinic manager of patients requiring emergency procedures or transfers.
• Schedules new and return appointments, consultations and procedures including ancillary appointments or procedures.
• Provides patients with appropriate discharge instructions, patient education handouts, and home test kits as ordered.
• Documents accordingly.
• Follows other clinic specific discharge procedures.
• Checks completeness of requisitions and verifies to ensure accuracy.DELIVERS SAFE AND THERAPEUTIC CARE
• Accurately measures and documents Orthostatic blood pressure.
• Oxygen administration.
• 12-lead electrocardiogram including rhythm strips.
• Application of medical immobilization or patient protective devices.
• Cleaning of patient care equipment per clinic guidelines.
• Collection of lab specimens including urine, sputum, blood, etc.
• Assisting providers with medication prescription requests including phoning or faxing prescriptions.
• Performs venipuncture, administers skin tests if allowed by clinic protocol.MAINTAINS SAFE AND EFFECTIVE CLINICAL ENVIRONMENT
• Orders medical supplies, forms and clerical supplies as needed (includes stock and non-stock).
• Maintains appearance and cleanliness of the patient care areas.
• Stocks examination rooms with supplies and education materials, maintaining established PAR levels as specified by clinic protocol.
• Promptly removes outdated supplies and medications. Checks regularly for outdates according to clinic protocol.
• Requests housekeeping and maintenance services as needed.JOB-SPECIFIC COMPETENCIES
• Orients new health care providers and staff to the physical setting, equipment and general policies and procedures within the clinic.
• Responds to fire and other disasters according to established protocol.
• Performs quality assurance activities in the clinic as delegated.
• Demonstrates proficiency in use of scheduling and electronic medical record systems.
• Maintain knowledge of Hospital and Ambulatory care department and clinic policies and procedures.
• Participate in staff meetings in person and/or actively seek to keep informed of information/idea sharing.
• Maintain infection control standards including hand hygiene and appropriate use of personal protective attire.
• Responsible to maintain TB/flu vaccine/respiratory mask fit.
• Maintains, completes and submits required 8S Clinic reports and audits in a timely manner.
• Complete annual competencies.
• Participate in development of new policies involving MA practice and clinic processes.
• Perform related duties as required.