Program Coordinators duties include tenant relations; ensuring compliance with funding sources and laws; maintaining a high occupancy rate; operating the projects within budget; and fostering a positive community environment.

Responsibilities:

1.    Screen new residents in accordance with program policies and enter into lease contracts with residents.

2.    Tenant relations and fostering a sense of community including responding to resident concerns.

3.    Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements.

4.    Issue legal notices and pursue evictions after consultation with your supervisor.

5.    Monitor all rules and policies for compliance with all applicable laws and regulations.  Update the Management Plan to reflect current practices with LIHI approval.

6.    Supervise other site staff, which may include a Janitor, on-site Maintenance Person, Housing Assistant, Resident Manager, or others.

7.    Apply training in conflict resolution, landlord/tenant law, Fair Housing, Low Income Housing Tax Credit program compliance and HUD regulations.

8.    Maintain complete individual tenant files including all income and household eligibility information for tenants.

9.    Hold regular tenant meetings and work with tenants to organize community activities.

10.    Manage finances; paying bills, helping to develop and implement the budget, monitoring financial statements, purchase office supplies, collect rents, maintain rent roll, maintain petty cash fund, and ensure that there is a clear audit trail for all administrative functions.

11.    Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc.

12.    Work with residents to access social services as needed.  Also work directly with on site contracted social services providers.

13.    Respond to emergencies as needed.

14.    Coordinate with LIHI’s Resident Services and Advocacy Department on involving residents or LIHI projects in advocacy efforts and assist with advocacy campaigns as needed.

15.    Assist in training new program coordinators for similar projects.

16.    After a work load review and employee input, perform other responsibilities as assigned.