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Residential Counselor

Posted on August 17, 2022
SEIU 1199
Downtown Emergency Service Center
Full-time
19.63
 - $ 
22.68
 per hour
Seattle, WA
Health insurance, Paid time off, Dental insurance, Vision insurance, Retirement benefits, Life and disability insurance
Applications accepted until position filled
MAJOR DUTIES AND RESPONSIBILITIES
  • Interact with residents in the general milieu and common areas.
  • Assist clinical staff in the coordination of services to residents; contact residents’ outside service providers as necessary.
  • Assist clinical staff in engaging residents through creative, resourceful strategies that build trust and confidence.
  • Assist clinical staff in the initiation, facilitation and promotion of on-site activities, therapeutic support groups, outings and community meetings.
  • Manage all building operations in the absence of other project and clinical staff as assigned.
  • Operate all functions in lobby office, including checking visitors in and out, answering telephones and monitoring security systems.
  • Maintain safety and security by monitoring all general access areas and enforcing project rules.
  • Intervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems.
  • Write significant events involving residents and building operations activities in a daily log; read log daily.
  • Assist with room turnovers, new resident leasing and orientation; rent collection and facilities inspections.
  • Respond to resident complaints.
  • Work cooperatively with clinical and maintenance staff sited at the project and with visiting providers; refer residents to clinical and other staff as necessary
  • Initiate appropriate response to maintenance requests.
  • Participate in staff meetings and trainings.
  • Assist with other property management functions as assigned.
  • Other duties as assigned.
About the employer: Downtown Emergency Service Center

DESC (Downtown Emergency Service Center) is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness achieve their highest potential for health and well-being through comprehensive services, treatment, and housing. Our vision is a community where no person is abandoned, ignored, or experiencing homelessness.
As the region's leading provider of services to multiply disabled adults who have experienced chronic homelessness, DESC serves almost 2,000 people each day. Our integrated service model is designed to help people secure and maintain appropriate, safe and affordable housing. DESC is recognized nationally and regionally as an innovator in developing solutions to homelessness.

About your union: SEIU 1199

We know that healthcare works best when we have a strong voice in decision making at our facilities. We stand together to make sure that our pay and benefits allow all of our families to thrive. SEIU Healthcare 1199NW is our statewide union. Our union includes registered nurses, licensed practical nurses, pharmacists, technicians, professionals, therapists, mental health workers, certified nursing aides, housekeeping and dietary staff, and other healthcare workers. We believe we are the strongest to win for our patients, our clients, and our families when we unite across our job titles and advocate together.

 

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